Museum of Contemporary Art Australia
140 George St, The Rocks NSW 2000, Australia
Thursday, June 6, 2024 · 1:00 p.m. AEST

Let´s Transform Together

Twilio Transform Together Sydney is an in-person gathering where customers, partners and business leaders meet to explore latest trends and practical strategies for staying one step ahead of emerging technologies.

Take advantage of this opportunity to hear from industry leaders and network with your peers.


1:00 - 2:00 PM


Welcome to Twilio Transform Sydney – the event where we will explore building incredible brands that set the standard for delivering differentiated customer experiences. On arrival, light resfreshments will be provided.
2:00 - 3:00 PM

Pioneering the Future: Innovation, Insights & Influence on Navigating the AI Era

We are in a new era where the convergence of predictive and generative AI is poised to exponentially change our world.

It is essential for us as leaders to seize the opportunities that these transformative technologies have to offer, while at the same time ensure that we are charting the course and bringing people in our organizations along in this new era of possibility and progress.

Join us for an intimate fireside chat with Stephen Scheeler, CEO at Omniscient A.I. and former Facebook CEO for Australia and New Zealand, as he shares experiences and insights from a career spent at the forefront of innovation and technology. Gain firsthand knowledge of the strategies and mindsets that have driven his success and discover what it takes to lead and thrive in this fast-paced world.

3:00 - 4:30 PM

Breakout Sessions

Engage with other senior leaders in attendance for a tailored roundtable discussion exploring one of the following topics:

Leading the Charge on Innovation and Growth

Innovation and growth initiatives don't happen in isolation; it is the result of individuals within an organization. This roundtable dives into the importance of leadership in building and communicating a clear strategy, by first prioritizing our own learning and development, and thereafter rolling out an innovative culture within the organization.

Walking the Talk on Customer Centricity

Organizations often tout their commitment to be customer-centric. How do we maintain a genuine focus on customers and not be swept away by the latest technological advancement? In this roundtable we'll discuss how to solve today's CX challenges while walking the talk and keeping customers at the center of technology transformation. 

Maximizing the Value of Every Byte
There's a golden rule in AI that we hear a lot about - that data is the fuel of AI, and that AI is only as good as the data. How can we put that rhetoric to action and ensure that every 'byte' counts? This roundtable discusses strategies for leveraging data effectively and what it takes to build a data-driven culture within organizations.

Please select the breakout you would like to attend during registration.
5:00 - 8:00 PM

Networking Reception

An exciting dinner experience awaits you onboard Sydney Harbour's newest and most luxurious superyacht, The Jackson. We’ll take you into the waters to enjoy unparalleled views of Vivid Sydney’s awe-inspiring art installations and 3D light projections. Watch the city come alive with a magical glow that celebrates creativity, innovation and technology. Foster new connections with your industry peers in this exclusive and immersive setting.
Boarding begins at 5:00PM. Boat departs promptly at 5:15PM.


  •  Sam Richardson
    Sam Richardson
    Principal Advisor, Executive Engagement Programs
  • Sam Richardson

    Principal Advisor, Executive Engagement Programs
    Sam has been helping organisations transform their customer experience for over 20 years and is a leading voice on the future of customer engagement. Working with some of the most recognisable brands in the world across all sectors, she strives to bring organisations back to the heart of what matters most - their customers.

    Sam brings her extensive experience to Twilio where she leads the Executive Engagement Program across APAC and EMEA helping connect peers and guide leaders through their digital transformation.
  •  Stephen Scheeler
    Stephen Scheeler
    CEO at Omniscient A.I., Former Facebook CEO for Australia & New Zealand
  •  Stephen Scheeler

    Stephen Scheeler

    CEO at Omniscient A.I., Former Facebook CEO for Australia & New Zealand
    Stephen is the former Facebook CEO for ANZ, where he helped guide Facebook’s unprecedented rise from quirky Silicon Valley start-up to media & technology titan. Stephen’s acclaimed TEDx talk - The Oldest Guy at Facebook - recounts his amazing journey at the heart of one of the world’s most disruptive companies.

    Today, Stephen is a frequent media commentator on digital disruption, culture, leadership, technology & A.I. - including TEDx, The Wall Street Journal, Forbes, ABC, Sky News, The Project, Sunrise, The Today Show, The Australian & The Australian Financial Review. He is also a member of the Australian Prime Minister’s Knowledge Nation 100, top innovation leaders in Australia.

    Stephen is also CEO of revolutionary artificial intelligence start up, Omniscient - the world leader in using A.I. to decode the human brain. Backed by some of Australia’s most iconic business names - including Gina Rinehart, Gretel Packer and Will Vicars - in 2022, Omniscient won the coveted South-by-Southwest (SXSW) Innovation Award for A.I. and Machine Learning.

    Stephen is also founder of global advisory The Digital CEO, and Executive-in-Residence at the Asia-Pacific’s leading business school, the Australian Graduate School of Management.

    Stephen is one of Australia’s most sought-after speakers & advisors on digital disruption, transformation, culture & leadership, and the future of technology, data & A.I.
Museum of Contemporary Art Australia
140 George St, The Rocks NSW 2000
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