Transform Together

AI, this time it’s personal

When creating a strong customer engagement strategy, personalization is key. Knowing your customer and taking action with this knowledge drives revenue, engagement, and brand loyalty. With the introduction of tools like AI, you can take your customer engagement and personalization to another level.

Join us for demos, discussions, and opportunities to meet with Twilio developers on how you can take personalization to the next level with AI.

Schedule

Time

Sessions

12:00 - 12:30 p.m.

Registration & Lunch

Welcome to Twilio Builder Lab, the event where we will explore how you can incorporate AI into your customer engagement strategy. Lunch will be served upon arrival.

Interested in speaking with a Twilio specialist? Sign up for Office Hours during registration onsite to secure your spot.

12:30 - 1:30 p.m.

Using AI to Enhance Customer Experience

We’ll kick things off with an engaging discussion exploring the various ways you can use AI to enhance your customer experience.

We’ll have live demos featuring Twilio's AI Assistant from the Twilio Alpha team highlighting how Twilio is making it easier to incorporate AI into your customer engagement strategy.

1:30 - 2:45 p.m.

Networking & Office Hours

Enjoy this time to network with developers and connect with Twilio experts! We are excited to meet you, discuss, and help enhance your customer journeys and communications.

3:00 - 6:45 p.m.

Optional: Join Transform Together

Following Twilio Builder Lab, you can participate in Transform Together. This live event series is focused on bringing customers, partners and business leaders together to share insights and learn about new ways to build the future of digital engagement.

View the agenda

If you're interested in joining Twilio's Transform Together program, happening directly after this event, please select "I plan to attend" during the registration process.